aha88 is committed to protecting the personal data of every Filipino player on our platform. This Policy explains what we collect, how we use it, and your rights under Philippine privacy law.
This Privacy Policy ("Policy") describes how aha88 ("aha88," "we," "us," or "our"), the operator of the online gaming platform at aha88.one (the "Platform"), collects, uses, discloses, stores, and protects the personal information of players and visitors ("you") in connection with your use of the Platform.
aha88 is committed to handling your personal data responsibly and in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC") of the Philippines. By creating an account or using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the data processing practices described herein.
This Policy should be read alongside the aha88 Terms and Conditions, which govern your use of the Platform and are available at /terms-conditions.
aha88 acts as the data controller for personal data collected through the Platform. As data controller, aha88 determines the purposes and means of processing your personal information and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently in accordance with the DPA.
aha88 has designated a Data Protection Officer ("DPO") in compliance with the DPA. Contact details for the DPO are provided in Section 13 of this Policy. The DPO is the appropriate contact point for all inquiries, requests, and complaints related to personal data processing at aha88.
When you create an aha88 account, we collect information you provide directly, including your full legal name, date of birth, Philippine mobile number, email address, and your chosen username and password (stored in hashed form only).
To comply with PAGCOR licensing requirements and anti-money laundering obligations, aha88 may request and collect copies of government-issued Philippine identification documents (e.g., PhilSys ID, Passport, UMID, Driver's License, SSS ID), proof of address, and in some cases a source-of-funds declaration.
We collect transaction records related to your deposits and withdrawals, including payment method identifiers (e.g., registered GCash or Maya mobile number, bank account name), transaction amounts in Philippine Peso, and timestamps. We do not store full payment card numbers, GCash PINs, or Maya passcodes.
We automatically collect technical information when you access the Platform, including your IP address, device type and operating system, browser type and version, pages visited, session duration, game activity logs, and clickstream data. This information is used primarily for platform security, fraud detection, and service improvement.
When you contact aha88 support via Live Chat, Messenger, Viber, or email, we retain records of those communications — including the content of messages and timestamps — for quality assurance, compliance, and dispute resolution purposes.
If you use aha88's responsible gaming tools — such as deposit limits, self-exclusion requests, or cooling-off periods — we record those preferences and restrictions. This data is treated with heightened sensitivity and is used solely to enforce the restrictions you have set and to protect your wellbeing.
aha88 processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, aha88 relies on the following legal bases for processing your personal data:
aha88 does not sell your personal data. We may share your personal information only in the following limited circumstances:
All international transfers of personal data, if any, are conducted under appropriate safeguards in compliance with NPC guidelines on cross-border data transfers.
aha88 uses cookies and similar technologies (including local storage and session tokens) to operate and improve the Platform. The types of cookies we use include:
You may manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the Platform. aha88 does not use third-party advertising or social media tracking cookies on the Platform.
aha88 retains personal data for as long as your account remains active and for a period thereafter as required by PAGCOR, AMLA, and other applicable Philippine regulatory requirements. Specific retention periods include:
Following the applicable retention period, personal data is securely deleted, destroyed, or anonymized in accordance with NPC guidelines.
aha88 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive data at rest; role-based access controls limiting staff access to personal data; regular security audits and penetration testing; and multi-factor authentication requirements for administrative access to systems holding personal data.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, aha88 will notify the NPC and affected individuals in accordance with NPC Circular 16-03 and within the timeframes prescribed by law.
Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by aha88:
To exercise any of these rights, submit a written request to aha88's Data Protection Officer using the contact details in Section 13. aha88 will respond within 30 calendar days of receiving a verified request.
The aha88 Platform is strictly for persons aged 21 years and above. aha88 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account has been registered by a person under the age of 21, the account will be immediately closed and all personal data associated with it will be securely deleted, subject to any mandatory regulatory retention obligations.
If you believe that a minor has registered on the Platform using false age information, please contact aha88 support immediately at [email protected].
aha88 may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via their registered mobile number or email address at least seven (7) days before the effective date of the change.
The "Last Updated" date at the top of this Policy reflects when it was most recently revised. Continued use of the Platform following notification of a policy update constitutes your acknowledgment of the revised Policy.
For questions, requests, or concerns about this Privacy Policy or the handling of your personal data, please contact:
If you are not satisfied with aha88's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through the official NPC channels.
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